Staying late at the office. Covering another employee's shift. Going the extra mile for a customer.
Employees at Raymond Chevrolet and Raymond Kia, both in Antioch, Ill., are rewarded with cash bonuses for these efforts — an incentive that owner Mark Scarpelli said has improved employee retention and workplace attitude.
Exemplary employee behavior is met with a "Q-card." The "Q" stands for quality. The cards, which detail how the employee excelled, are cashed for a $25 bonus.
At the end of every month, employees gather for Cake Day, where they socialize and news updates are shared. More anticipated, however, is the chance to receive an even bigger monetary reward. The names of employees who received a Q-card — typically eight to 10 each month — are placed in a bucket. The employee whose name is drawn from the bucket receives a "crisp $100 bill," Scarpelli said.
"Sometimes it's really easy to focus on areas where we ne…