AUTOMOTIVE NEWS RANKING: Top 100 Retailers by Used-Vehicle Sales

Table of Contents for the Digital Edition of Top 100 Retailers supplement Top 100 Retailers supplement - S1Top 100 Retailers supplement - S2Top 100 Retailers supplement - S3Top 100 Retailers supplement - S4Top 100 Retailers supplement - S5Top 100 Retailers supplement - S6Top 100 Retailers supplement - S7Top 100 Retailers supplement - S8http://www.nxtbook.com/nxtbooks/crain/an3478925478LIALS_supphttp://www.nxtbook.com/nxtbooks/crain/an9894756324SSFTL_supphttp://www.nxtbook.com/nxtbooks/crain/an5847323487AICCS_supphttp://www.nxtbook.com/nxtbooks/crain/an3874321237DILDC_supphttp://www.nxtbook.com/nxtbooks/crain/an8784431649FWCWY_supphttp://www.nxtbook.com/nxtbooks/crain/an8392274512LCCSM_supphttp://www.nxtbook.com/nxtbooks/crain/an5623423988AMCTW_supphttp://www.nxtbook.com/nxtbooks/crain/an9384756213BALRS_supphttp://www.nxtbook.com/nxtbooks/crain/an9382218435SPOMB_supphttp://www.nxtbook.com/nxtbooks/crain/ANshowdaily80819http://www.nxtbook.com/nxtbooks/crain/ANshowdaily80719http:…
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The PACE Awards will go on with virtual celebration

Because of the COVID-19 pandemic, the 26th annual Automotive News PACE Awards will be presented via a virtual event April 28 at 9 a.m. EDT.

The prestigious awards recognize automotive suppliers for superior innovation, technological advancement and business performance. The PACE Awards are presented by Automotive News, Deloitte and the Automotive Parts Manufacturers' Association. Join online by registering at autonews.com/paceevent.

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Used-car market in ‘strange moment’

For the most part, shoppers coming to Dulles Motorcars accept that the vehicle they're trading in is worth a lot less now than it was just a few weeks ago.

"It's not like they don't have a spouse [working] in the basement of their house," said Jeremy Lustman, the Leesburg, Va., group's vice president of operations, alluding to the state and local orders keeping most Americans at home during the coronavirus pandemic. "I mean, they understand what's happening."

The pandemic that has brought the U.S. economy to a near halt has also made for an abrupt turnaround in the used-vehicle business, a part of auto retailing that franchised dealers have increasingly relied on in recent years. Retail used-vehicle sales and wholesale auction volumes have plunged. Vehicle values are down significantly in the span of just a few weeks. It's left dealers wrestling with how to handle trade-ins and at what volumes to stock their lots in the coming weeks.

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Experian’s Zabritski on earning respect, leveraging mentorship

Melinda Zabritski, who says she "fell into" the auto finance world, has become a leading voice in that space as a senior director at Experian Automotive. Since joining the company in 2004, she has advanced her career by developing innovative business ideas, commanding respect and embracing mentorship. Zabritski also says the auto industry has progressed in recognizing and promoting female leaders.

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Time to update the supply chain

Over the past few years, suppliers have been introducing artificial intelligence and automation into their supply chains at a leisurely pace.

But the disruption of the COVID-19 pandemic is exposing shortfalls in the global supply chain, and that could speed up the use of AI technologies, Jonathan Wright, global head of cognitive process re-engineering at IBM, said.

With the global industry in lockdown mode, suppliers are being forced to reevaluate their organizations. Wright believes computer intelligence will become more attractive as the industry grid comes back to life.

"The crisis was worsened by cracks in the global supply chain — cracks that we've been working around," said Wright, who recently published an IBM Institute for Business Value report on COVID-19 and shattered supply chains.

The shutdown will lead to more supply base consolidation, with some suppliers gaining more market share, Wright predicts. An …

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Source more parts locally, union chief says

Unifor President Jerry Dias said the union would push automakers to "get their collective crap together" on worker safety and reexamine the viability of a global supply chain as a result of the coronavirus pandemic.

Dias, whose union represents workers at Canadian plants operated by the Detroit 3, said the economic crisis caused by the virus outbreak should push automakers to reevaluate their business models. Just as the 2008-09 financial crisis tipped a fragile industry into disarray, the pandemic will expose the fragility of the global supply chain and the benefits of sourcing more parts locally, Dias said.

Even after the first wave of COVID-19 infections subsides and some of the global economy reopens, local outbreaks around the world threaten to temporarily shut down supplier plants and limit domestic vehicle production, he said.

"The auto industry, when we beat the pandemic and people go back to work, what they will find is that they a…

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BMW to grow crossover lineup with X8

BMW is prepping to expand its crossover lineup — now at seven nameplates — once again, with a sporty version of the flagship X7.

While BMW has not announced plans for the new crossover, the automaker recently registered the X8 M trademark, as reported by X7Forum.com.

It's not clear whether the X8 would be approved for the U.S.

Production of the X8 "fastback," which would compete against the Lamborghini Urus and Porsche Cayenne Coupe, could begin at BMW's Spartanburg, S.C., plant in summer 2022, said Sam Fiorani, vice president at AutoForecast Solutions.

Consumers have evolved from desiring sedans to crossovers, and traditional coupe buyers are doing the same.

"A top of the line sporty crossover appeals to the person who would have purchased a performance two-seater or coupe a generation or two ago," Fiorani said in an email. "Instead of buying something like a BMW 850Ci, today's version of that driver wou…

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Ford’s logistics team scrambles to launch protective gear output

DETROIT — Ford Motor Co.'s pivot from transmissions to face masks at a Michigan plant began with an executive's late-night text to a colleague. It quickly morphed into a complex, intercontinental scramble to secure and ship machinery and materials — which was nearly thwarted by a flock of unfortunate birds.

It's the stuff of a Hollywood action thriller, even for a century-old automaker that has done logistical backflips in recent years to keep vehicle production from being disrupted by supplier fires and complex plant renovations.

"We have an amazing logistics team," Adrian Price, director of global core engineering for vehicle manufacturing, told Automotive News. "When we have issues, that team just swings into action, and they're able to work magic."

Ford's decision to mass-produce face masks at its Van Dyke Transmission Plant north of Detroit is part of a larger effort to make medical equipment for health care workers and COVI…

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Hyundai prepares for robust rebound

As the severity of the coronavirus outbreak was coming into focus mid-March with a plunging stock market and a national emergency declaration from the White House, Hyundai Motor America CEO Jose Muñoz and his top executives were trying to get in front of the wave about to crash down on the U.S. auto industry.

Muñoz, who was closely watching the disruption in Hyundai Motor Group's home market of South Korea and in China, wanted to move quickly and aggressively to support dealers and customers in the U.S. with the relaunch of the automaker's job-loss protection program for new buyers — first seen during the Great Recession. But not everyone was on board.

Muñoz stuck with the plan. That and other moves by Hyundai and its corporate siblings Genesis and Kia mark a line in the sand for the surging Hyundai Motor Group. After gaining market share and industry awards in recent years, the group is willing to spend to defend its gains and position itse…

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A path to capturing the eyes of Lyft, Uber drivers

Both Uber and Lyft partner with a pair of online service marketplaces that allow ride-hail drivers to comparison shop repair facilities and, as part of more far-reaching driver rewards programs, access service discounts at those shops. Uber's partnership with CarAdvise dates to 2018. Lyft's similar partnership with OpenBay followed in July 2019, beginning in three markets and expanding to 40 by the end of last year.

Both platforms skew toward a large network of independent shops but actively encourage dealers to list their shops. "It's our belief that dealer service is not as expensive as everybody thinks," says CarAdvise CEO Greg Tepas. "We're a great platform to help dealers price their services any way they want and demystify that idea."

Mike Kalin, service manager at Wickstrom Chrysler-Dodge-Jeep-Ram in Barrington, Ill., says it is too early to know how much ride-hail business the arrangement will bring. Service tickets originating throu…

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Was Carolina tornado an industry monkey wrench?

Even as automakers aim to resume assembling vehicles in as little as two weeks, some now have a new problem: A critical supplier facility has been knocked out by a tornado.

BorgWarner is scrambling to figure out how to quickly put its South Carolina transfer case factory back together after it was demolished last week.

The plant is the source of transfer cases for the Ford F-150, Toyota's North America-made trucks, some Honda Motor Co. light trucks produced in Lincoln, Ala., and possibly other vehicle lines. BorgWarner declined to identify its customers or say how many models the Seneca, S.C., plant supplied.

The company also declined to comment on the condition of the plant or how long it might take to rebuild. But photos posted online by local employees and vendors show a large industrial center that appears to be significantly damaged and lacking a roof.

The plant's 970 employees make it the largest employer in rural Oconee County, in South Ca…

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Mazda hints rotary engine will return in MX-30

TOKYO — Mazda is tipping its hand about future plans for the brand's trademark rotary engine.

Mazda, in a press release celebrating the company's 100-year anniversary, says the rotary likely will return as a range extender in the new MX-30 electrified crossover.

That vehicle, slated for sale in Europe and Japan, debuted as an EV at last year's Tokyo Motor Show, featuring new design cues and front and rear doors that swing opposite each other.

Now, Mazda is hinting a hybrid version using a rotary engine may be down the road. In a media release highlighting Mazda's history of rotary-engine development, the carmaker noted a small Wankel engine was used as a range extender in a prototype Mazda 2 EV.

"A similar system could find its way onto the Mazda MX-30, a brand-new battery-electric crossover SUV arriving at dealerships this year," Mazda said.

The all-electric MX-30 for Europe and Japan uses a relatively small 35.5-kWh lithium ion battery an…

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