Consumers with negative equity struggle with digital deals, retailer finds

Before COVID-19 shelter-in-place orders necessitated digital sales and remote deliveries, Lithia Motors Inc. recognized the majority of its consumers struggled in digital environments. Consumers in positive equity positions with their trade-in vehicles and perfect credit scores are least likely to require assistance with the process, executives said.

The Medford, Ore., retailer said just one-fifth of its customer base can start and finish a deal online without intervention from a dealership employee. Automated processes embedded in digital processes may reject deals consumers put together themselves or lock them into contracts they may struggle to fulfill.

The majority "just don't have the ability ... to be able to understand the disequity in their car to get rid of their trade and then find a finance source that meets all of that criteria," CEO Bryan DeBoer said. "That's what Lithia Motors does; that's what our 500-plus specialists in finance…

Read more
  • 0

Relief fund offers aid for F&I managers impacted by COVID-19

Finance-and-insurance professionals facing hardship during COVID-19 closures may be eligible for relief through a fundraising initiative heralded by 20 of the nation's top F&I product companies.

Founded by National Auto Care CEO Tony Wanderon and NAE/NWAN CEO Kelly Price, the F&I Providers Relief Fund for F&I Managers has raised $362,000 to date for dealership F&I personnel who have either lost their jobs or taken pay cuts due to governor-mandated shelter-in-place orders. Donations are tax-deductible thanks to a partnership with Price's non-profit organization Changing Lives Foundation.

"We really did feel like it was time for us, as a group, as an industry, to support the people who have supported us," Wanderon told Automotive News. Wanderon donated $10,000 to the fund, which National Auto Care matched, he said.

Partnering with another charitable organization streamlined the fund's establishment. Price founded Ch…

Read more
  • 0

Major uptick in remote F&I features, Dealertrack says

Less than a week after launching updated features to its finance-and-insurance software offers, Cox Automotive brand Dealertrack had requests from 500 dealers to sign up. The jump was significant.

"Normally when you put out an offering it would grow over time," Cheryl Miller, vice president of operations for Dealertrack F&I Solutions, told Automotive News.

Dealership requests for digital contracting grew 65 percent from February to March, coinciding with when the COVID-19 pandemic started to shutter U.S. showrooms and prompt retailers to pivot sales to a fully remote process.

Changes to Dealertrack's F&I platform include:

Assisted Remote Signing: Enables e-signing for documents such as credit applications, credit bureau authorizations, privacy notices and aftermarket contracts. Local File Uploads: Upload stipulations such as proof of residency or income and other documents from a desktop into the funding package. Digi…
Read more
  • 0

DAILY DRIVE PODCAST: April 29, 2020 | KAR Global CEO: ‘We’re slowly working our way back’

Join Automotive News Publisher Jason Stein for a daily podcast series about the coronavirus crisis. He’ll speak with industry experts, insiders and Automotive News reporters about how the virus is impacting and reshaping the automotive industry.

Jim Hallett says there are "encouraging signs" for the wholesale vehicle auction company despite falling used-vehicle prices, an inventory glut and a switch from physical to digital sales.

How do I subscribe?

Can't wait to hear the next episode of "Weekend Drive"? Subscribe through a podcast app to receive episodes days in advance. If you don't have a podcast app already, here are some options. 

iPhone / iPad

“Weekend Drive” is available on the iTunes Store and through the ‘Podcast’ app pre-installed on all iOS devices. Click here to subscribe to "Weekend Drive"

Android

“Weekend Drive” is available on the Google Play store. Click here to subscribe to "Weekend Drive" Read more

  • 0

Sonic reduces headcount by a third, reports Q1 net loss

Sonic Automotive Inc. has reduced its employee headcount by a third through terminations and furloughs amid the coronavirus pandemic and cut advertising and other expenses in an effort to save about $14 million a month, the company disclosed Wednesday.

The details are among the first cost-savings initiatives the nation's sixth-largest new-vehicle retailer has shared publicly during the crisis that has led to stay-at-home orders across the U.S. Sonic said all of its stores remain open for service and are offering "various levels" of vehicle sales depending on state and local orders.

Sonic did not provide specifics on how many employees were terminated vs. furloughed. At the end of 2019, Sonic had about 9,300 employees.

Sonic wrote down the value of its franchised dealership business by $268 million in the first quarter, citing a decrease in its stock market value and expected near-term business reduction. The write-down led to a fi…

Read more
  • 0

BorgWarner to start limited production at damaged S.C. plant in early May

BorgWarner is planning to resume limited production in early May at its Seneca, S.C., facility that was severely damaged by a tornado on April 13, the company said.

"We have teams on-site working on necessary repairs to the facility to make this happen in a safe and efficient way," BorgWarner spokeswoman Michelle Collins said Wednesday. "We appreciate the support of the Oconee community and the state of South Carolina, our neighbors and our customers during this time."

The parts factory was hit by a tornado in the early morning on April 13. A 77-year-old contract worker was killed at the time the tornado hit. Four employees also were at the plant at the time, but they suffered only minor injuries. Photos from the scene showed severe damage to the facility.

BorgWarner is telling employees that some workers will begin returning to work next week.

"Hello friends! The rumors are true ... we are officially restarting next week with LIMITED PRODUCTION…

Read more
  • 0

Musk presses for U.S. to reopen ahead of Tesla’s Q1 report

SAN FRANCISCO -- Tesla Inc. shares have soared in spite of production shutdowns, likely demand disruptions and uncertainty about how soon the electric vehicle maker can begin to restore normal operations.

The advance puts CEO Elon Musk in position to receive the first set of stock options he’s eligible for as part of a pay package that set moonshot goals two years ago. Before he can cash in, the billionaire is advocating for the U.S. to reopen and may need to deliver earnings that keep investors bullish.

“Give people their freedom back!” Musk tweeted ahead of Tesla releasing first-quarter results Wednesday. “Elon Musk: FREE AMERICA NOW,” he wrote in another post.

If he can succeed in sustaining a market capitalization that’s now double the combined value of General Motors, Ford Motor Co. and Fiat Chrysler Automobiles, Musk is on the cusp of receiving options worth roughly $700 million on paper. But it’s unclear if he’ll be able to assure the market tha…

Read more
  • 0

SBA to conduct full review of loans of over $2 million, Mnuchin says

The Small Business Administration will conduct a "full review" of loans for more than $2 million through the Paycheck Protection Program before there is any loan forgiveness, Treasury Secretary Steven Mnuchin said Tuesday.

The announcement comes as a warning to big companies such as AutoNation Inc. and others that had tapped into the administration's $349 billion forgivable loan program designed to support small businesses. The program was recently replenished with an additional $321 billion after President Donald Trump signed a $484 billion spending package.

The Small Business Administration began processing additional loans through the Paycheck Protection Program on Monday. The program provides small businesses with money to pay employee payroll and benefit costs for eight weeks, plus certain other expenses such as rent. The loans can be fully forgiven if companies qualify.

"I think it is unfortunate that there's a small number …

Read more
  • 0

McLaren’s $1 million Senna supercar recalled over fire risk

British auto manufacturer McLaren Automotive Ltd. will recall more than 2,700 supercars, including its $1 million, 789-horsepower Senna model named after the legendary Formula 1 driver, over a fault that could increase the risk of a fire.

Most of the vehicles covered by the recall are McLaren’s 720S, GT and 570GT models, according to a notice posted on the National Highway Traffic Safety Administration’s website Tuesday.

A foam pad to dampen noise and vibrations mounted beneath the fuel tank on the affected cars may retain moisture, potentially causing corrosion over time and a possible fuel leak, according to the notice. While leaked fuel or vapors would be released away from ignition or heat sources, if left unaddressed the fuel could spill underneath the cars and increase the risk of a fire, the filing says.

Models without the foam pad in question are not included in the recall, according to the notice.

The callback covers 157 of McLaren’s Senn…

Read more
  • 0

Audi quits bid to give A8 Level 3 autonomy

FRANKFURT -- Audi has abandoned plans to introduce its Level 3, eyes-off autonomous driving technology in its A8 flagship sedan, a senior executive told Automotive News Europe.

The feature, called Traffic Jam Pilot, was the most significant technological breakthrough added to the latest-generation A8 that debuted in 2017. At that time Audi said the system would only be activated in markets where governments allowed it.

Since then, global regulators in Geneva have still not agreed on a type approval process for even the most rudimentary Level 3 functionality. At that level a vehicle can be put in auto pilot under certain circumstances, allowing the driver to take his eyes off the road.

Given the various regulatory delays, Audi says it won't have sufficient time to make its Level 3 system compliant in the A8, whose facelifted version is due to arrive next year already.

"We will not see the Traffic Jam Pilot on the road with its originally planned Level…

Read more
  • 0

Hyundai offers peek at Elantra N Line sedan

Hyundai's most popular car in the U.S. — the Elantra — is getting more performance chops.

Hyundai is previewing the upcoming N Line trim of the seventh-generation compact sedan that debuted in regular gasoline and hybrid versions in mid-March.

The N Line version "adds N brand specific design elements, chassis upgrades and a turbocharged engine to the recently revealed 2021 Elantra," Hyundai said. The redesigned Elantra is slated to go on sale in the fourth quarter.

The 2021 model, which is longer and lower than the previous generation, carries a black-and-white camouflage wrap in the teaser images of the N Line prototype released Monday. A brief video shows the sedan being driven on a closed course.

The current-generation Elantra GT N Line hatchback comes with a 1.6-liter turbocharged engine making 201 hp. It's mated to a six-speed manual transmission and available with a seven-speed dual-clutch automatic. The current…

Read more
  • 0

Lexus to drop GS sport sedan

The American consumers' march toward light trucks is claiming another victim in car showrooms — this one a luxury nameplate.

Lexus, citing declining sales, is dropping the midsize GS sport sedan after four generations and three years shy of the car's 30th anniversary.

"We are constantly evaluating model mixes throughout our lineup," a Lexus spokeswoman said. "In the declining sedan segment, the GS family has represented a small amount of sales in the last few years."

Lexus will mark the end by producing 200 limited-edition Black Line GS 350 F Sports models, available in rwd and awd, for 2020.

The GS, introduced in 1993 to compete with rear-wheel-drive models such as the BMW 5 Series and Audi A6, was the fourth car to be added to the Lexus lineup after the LS full-size sedan, ES midsize sedan and SC coupes.

The front-wheel-drive ES is the brand's top-selling car, with U.S. deliveries of 51,336 last year. Read more

  • 0