Ally Financial Inc., one of the largest U.S. auto lenders, is navigating the coronavirus pandemic in a much tighter ship than during the 2008 financial crisis.
A perfect storm of rising unemployment, uncertainty over consumer credit metrics and spiking infection rates in many areas of the country point to rougher waters ahead.
Jenn LaClair, CFO at Ally, spoke with Staff Reporter Jackie Charniga about the current state of the company's portfolio, how automotive loans and leases are performing during the pandemic and her No. 1 fraud concern. Here are edited excerpts.
Q: How many auto accounts at Ally are in forbearance status right now (July 17)?
A: It's 1.3 million accounts, which reflects approximately 30 percent of our retail auto accounts. Thirty percent of those were scheduled to expire this quarter. We have another 70 percent scheduled to expire next quarter. The next couple of quarters are going to be really telli…