Finance-and-insurance software provider Dealertrack is now capable of supporting a fully digital process after adding an electronic signature feature to its tool and integrating another so customers can remotely sign and submit any deal document digitally, the company said last month.
Pandemic conditions accelerated progress of the technology, which was previously expected to launch within six months, according to Emil Banga, associate vice president of F&I dealer operations at Cox Automotive.
"We put this at the head of the pack," Banga said about the advancements. "We were able to get that done in a very, very short time frame."
The new feature, Dealertrack Ready Sign, allows dealership employees to upload forms to the company's uniFI F&I software and assign blocks from customer signatures, initials and dates — much like a PDF. Once uploaded, documents can be sent to customers through a secure link accessed through a smar…