Rivian plans to have a fully operational service network ready before most customers take delivery of their battery-electric R1T pickups and R1S SUVs, CEO RJ Scaringe told Automotive News.
Customers will have two options for repairs that cannot be carried out by over-the-air software updates: They can visit a brick-and-mortar service center or schedule mobile service to fix vehicles at their homes and businesses.
In a wide-ranging interview with Automotive News Publisher Jason Stein on Tuesday's Daily Drive podcast, Scaringe for the first time addressed how Rivian will offer service for its vehicles without a traditional dealership network.
"We're launching a large number of service centers throughout the U.S., really in the next nine months, 41 service centers. In addition to those service centers, we're building a very robust network of mobile service [providers] that will come to you, your business or your home," Scaringe said.
Because electric…