Karmala Sutton has had a crash course in how to wade through unpredictable situations in her first year as a dealer manager.
There's the coronavirus pandemic, of course. The political climate is so heated that Sutton blocked Fox News and CNN from the waiting area TV to cut down on complaints, leaving customers to watch home remodelings on HGTV instead.
And Sutton's store, Honda of Kenosha in Bristol, Wis., is one of 265 Black-owned dealerships in the U.S. at a time when she believes the nation is in the middle of a new civil rights movement.
The killing of George Floyd, who died in Minneapolis in May after a police officer kneeled on his neck for more than eight minutes, kick-started an uprising that spread across the world and pushed issues of police brutality and systemic racism to the forefront. A police shooting in Kenosha that paralyzed another Black man, Jacob Blake, in August brought those issues even closer to the doors of Sutton's dealership. I…