In April 2020, amid a worldwide shutdown that halted auto manufacturing across the globe, Mazda Motor Corp. was evaluating whether it would be able to open its global manufacturing facilities — including its plant in Hiroshima, Japan, where the automaker is headquartered.
Mazda North America Operations, which was then importing all of its vehicles from overseas or Mexico, was working against the tide to launch a full suite of automotive finance and lease options in the U.S., backed by Toyota Motor Credit Corp.
"While it was a very challenging time to get systems aligned and dealers trained on the new processes, delaying the launch was never a consideration," Tom Donnelly, Mazda North America Operations CEO, told Automotive News. Mazda and Toyota were aligned in getting the program started, despite the hurdles, he said.
The program was a replacement for the existing partnership Mazda had with JPMorgan Chase that ran from 2009 to 20…