Last month, Mel Hambelton Ford in Wichita, Kan., found itself at the center of a coronavirus cluster.
Five confirmed cases of the respiratory illness caused by the virus were connected to the dealership, the health department in Sedgwick County, Kan., news release.
It is an event that illustrates the anxiety of many retailers at the moment, with employees, customers, managers and local officials all caught up in an unfamiliar crisis.
The county health department stepped in to issue a public notification because of potential customer exposure to a dealership employee who contracted COVID-19 but couldn't identify every recent contact.
Kansas had deemed dealerships to be essential functions that could operate during the coronavirus threat. And the store remained open despite the confirmed cases, a decision county public health officials said is usually left to individual businesses. But working with health department g…