Many auto dealerships drastically cut back their overall ad spending during the springtime COVID-19 lockdowns as a way to preserve as much of their bottom line as possible. After all, the annual pace of sales fell sharply to 8.47 million in April, down from the 17.05 million level it was pacing just a few months earlier.
However, dealerships were one of the earliest segments of business to embrace a message of widespread cleanliness and contactless business operations, and this helped them see quick recoveries by late spring.
This swift response helped dealerships gain the confidence and trust of many people who needed to service their vehicles even during the height of the stay-at-home executive orders in many parts of the country.
This strategy has paid off considerably, especially as the focus of dealership business has turned to maintaining existing vehicles and the sale of used cars and trucks that require ongoing and regular i…