America’s Group acquires Las Vegas auction, expanding its reach in the West

Used-vehicle auction services company America's Group has acquired a 17-acre auction facility in Las Vegas — its first acquisition since forming in late 2021 — marking its entry into Nevada.

The company said Tuesday that it purchased DAA Las Vegas — a six-lane, full-service auction that opened in 2014 — from McConkey Auction Group. A purchase price was not disclosed.

The acquisition expands the company's market presence to dealers, rental companies and financial institutions in major cities in the West, America's Group CEO Chuck Tapp said Thursday. The company has two auctions in Southern California, though they are smaller — less than 2 acres each, he said.

America's Group formed in December 2021 when vehicle auction and remarketing company XLerate Group acquired America's Auto Auction. The combined company rebranded as America's Group in 2022. Tapp took the CEO reins from Cam Hitchcock at the end of 2022, following the executive's retirement.

"I…

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DAILY DRIVE PODCAST: June 22, 2023

J.D. Power’s Frank Hanley joins the show to talk about the firm’s 2023 Initial Quality Study, which shows new vehicle quality falling to new lows. Ford and SK On land a $9.2 billion federal loan for battery plants. And some promising EV brands are struggling despite a strong U.S. market.

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Accelerating Auto Electronics Reliability Using Physics of Failure Modeling

The automotive electronics challenge is to survive more than 150,000 miles and 10 years of usage in harsh environments without an excessive rate of failure. The best way to ensure automotive electronics reliability is by taking the Physics of Failure (PoF) approach, which uses science (physics, chemistry, etc.) to capture an understanding of failure mechanisms and evaluates useful life under actual operating conditions. The four key processes in this methodology are design capture, lifecycle characterization, load transformation and durability simulation reliability analysis and risk assessment.

Learn a better approach to designing for reliability using reliability assurance software based on Physics of Failure (PoF).

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PPE for Electrical and Hybrid Vehicle Maintenance

Hybrid and electric vehicles are outperforming the market and the mechanics who work on these vehicles face more hazards because of the high voltage and frequency.

Are you taking the proper steps to protect your employees as they service EVs and hybrids? We’ll delve into the risks and protections, drawing from OSHA requirements for similar electrical installations, NFPA work practices — specifically NFPA 70E — and experience with capacitors and batteries offered by the Department of Energy.

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J.D. Power survey finds vehicle quality keeps getting worse

New-vehicle quality — after hitting the lowest level in more than three decades last year — is getting worse, a J.D. Power survey found.

Technology is more prevalent, which creates more opportunities for problems to arise, and issues are cropping up with basic vehicle functions, such as the ease of opening doors, according to J.D. Power's 2023 U.S. Initial Quality Study. Those factors contributed to a record high number of vehicle problems this year, building on quality issues last year that stemmed from supply chain shortages and remote work, J.D. Power found.

On average, owners reported 192 problems per 100 vehicles industrywide, according to the survey, up from 180 a year earlier and 162 in 2021. The study, conducted from February through May and published Thursday, is based on responses from 93,380 buyers and lessees of new 2023 model-year vehicles.

New-vehicle quality improved at 12 of 33 brands ranked in the study: Dodge, Ram, Alfa Romeo, Porsche…

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Kodiak Robotics intends to equip 800 trucks with self-driving systems in 2025

Kodiak Robotics intends to outfit a fleet of 800 commercial trucks with self-driving systems. The trucks are expected to reach the road in the second half of 2025, the company said Thursday.

Logistics firm Loadsmith will operate the trucks as part of a freight network billed as the first to be exclusively underpinned by self-driving technology.

The partnership will focus on utilizing autonomous-driving on select highways in the southern United States, where industry-friendly laws and regulations largely permit autonomous trucking.

Texas will likely be the starting point, Kodiak Robotics CEO Don Burnette told Automotive News. But details are not yet firm.

"We haven't made a determination or finalized the details of where we'll be operating," he said.

Should their plans come to fruition, it is believed the Loadsmith fleet would be the largest self-driving trucking fleet in operation on public roads in the near term. It is an aggressive but …

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Fisker expects to launch China output as early as 2024

Fisker Inc. intends to assemble vehicles in China as early as next year to gain a foothold in the world’s largest electric vehicle market.

The EV maker plans to open a delivery center in China later this year and start sales of its first product, the Ocean full electric crossover, in the first quarter of 2024, the Los Angeles-based EV startup said this month.

“After beginning deliveries in Europe and with first vehicles coming to our U.S. customers on June 23, we are excited to move into the Chinese market later this year,” Chairman and CEO Henrik Fisker said in a statement. 

In a recent visit to China Fisker’s leadership team held talks with officials and business leaders in Shanghai about supply chains, logistics, warehousing and future product development. 

“I believe we can get production up and running in China as early as next year, potentially adding capacity of 70,000 Fisker Oceans annually,” Henrik Fisker noted. 

The…

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Buick Electra E4 goes on sale

Buick launched sales of its second Ultium platform-based electric vehicle, the Electra E4, this week in China, as General Motors keeps expanding its lineup of EVs in a key market. 

The electric coupe, available in two- and all-wheel-drive versions, is priced from 189,900 yuan ($26,448) to 259,900 yuan, GM’s China unit said. 

It is 4,818 mm long, 1,912 mm wide and 1,581 mm tall, with a 2,954 mm wheelbase. 

The two-wheel variant, installed with a 65 kWh battery pack, can drive up to 530 kilometers on one charge. A permanent magnet synchronous motor in front generates maximum power of 180 kW and maximum torque of 330 Nm.

The AWD version, fitted with a 79.7 kWh battery pack, has a 620-kilometer range. With an additional induction asynchronous motor in the rear, it delivers maximum power of 211 kW and maximum torque of 465 Nm.

The Buick Electra E4 is produced at SAIC-GM, General Motors’ passenger vehicle joint venture with SAIC Mo…

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The Circular Supply Chain with Lisa Dender, Global Lead for Product Chemical Regulations at IBM

Listen in as Rosemary Coates and Lisa Dender, Global Leader at IBM, discuss the circular economy and the new REACH regulations. Rosemary Coates, Executive Director of the Reshoring Institute, hosts this episode of The Frictionless Supply Chain.

In this episode, Lisa Dender, Global Lead for Product Chemical Regulations at IBM, discusses forever chemicals in global supply chains and what we are learning about new regulations in the U.S. and the EU. Lisa is a brilliant Stanford Engineering graduate and a long-term supply chain professional. Lisa says, “Supply Chains rule the world.”

This is a continuing discussion regarding PFAS chemicals. These chemicals resist degradation in the environment and accumulate in the body — studies have shown potential adverse human health effects from exposure to some PFAS. New regulations are driving chemical companies to stop producing many of these. Sourcing these products is going to become more difficult and the …

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Worry more about the customer surveys you don’t see

If you're a service manager worried about negative NPS or CSI surveys, fixed ops trainer and author Kieran Stack has one word of advice for you. Stop!

Instead of worrying about negative surveys that come in, Stack says you should be worrying about the ones that are never filled out. The fact a high percentage of customers who receive a survey don't complete it speaks volumes about the lack of love they have for your service department, he says.

"Remember, they won't love you until you show them love first," Stack says. "Don't transact — connect."

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Overheard: Emphasis on work-life balance increasing in importance

"I think the expectation of time being at the store has changed significantly. And I love that. I joke that I kind of straddle the line — I'm right smack dab in the millennial center. So I've got one foot [in the] Gen X kind of influence, and then I have one foot [in] Gen Z over here. It's this balance of working really, really, really hard and ... at the end of the day knowing that you gave your all but also knowing that at the end of the day you can still have a life outside of the job and outside of the store. I think that's something a lot of people are becoming more aware of, and I really think companies who recognize that and start to make strides to provide a space where you can be successful in this industry and still have a separate part outside of work ... are going to be the ones that really continue [to succeed]." — Allie Peters, fixed operations director at Cavender Auto Group in San Antonio, Texas, talking about auto retail trends with Laurie Halter, host…

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Guest commentary: 3 ways dealers can better serve their EV customers

The rapid change in electric vehicle technology is driving more people to dealerships, for advice, education and peace of mind. When the product is new and different, buyers are more likely to work with trusted local experts and to purchase extended warranty coverage to protect themselves from perceived risk.

The first generation of EV shoppers did all their own research and came in knowing what they wanted to buy and what to expect. This is changing as EVs become mainstream. The expectation today is that dealers can provide the same level of information and accuracy to a nervous buyer as they could about a traditional gasoline car.

At the same time, other technology shifts threaten to move consumers further away from dealerships. As online ordering and home delivery become the norm rather than the exception, dealer teams need to adapt their customer-centric approach to meet the changing expectations of their customers.

As an indu…

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