Arranging test drives and selling and delivering cars and trucks remotely have become common during the COVID-19 pandemic. But such sales can create potential legal problems for dealerships.
"This is just the tip of what could be a very large iceberg," said Eric Johnson, an Oklahoma City-based partner for Hudson Cook, in the NADA workshop "Selling Cars Remotely Without Driving Afoul of the Law" on Thursday. Terry O'Loughlin, director of compliance for Reynolds and Reynolds, moderated the workshop.
At a high level, a big issue is that state and federal laws were typically written before many of the technologies in routine use today were even invented. So it's tricky to interpret how they apply and how federal laws may interact with differing state laws.
A prominent example is that many of the rules that are being applied today to online auto sales were written with face-to-face, door-to-door salespeople in mind, attorneys said. The…