Something of a common theme emerged at the NADA Show this year: Auction companies have artificial intelligence on their minds. They've cast aside science fiction-inspired apprehension about AI replacing humans, and now they want to see how this technology can be used to hone the vehicle imaging and inspection process.
Take ACV Auctions, for example. The used-vehicle online auction company recently spent $19 million to acquire Monk, a Paris-based AI solutions company. On the NADA Show floor, Monk demonstrated a guided photo capture that can be done remotely. Users with an enabled smartphone can scan a vehicle exterior, then get a damage report on it in about 60 seconds, the company said.
Such AI-enabled tools are useful, but they won't kick humans out of the vehicle inspection process, according to Michael Pokora, ACV Auctions' senior director of research and development. That's not the purpose, he said.
"It's something that's going to help us chew throug…