The pandemic and continuing supply chain disruption have meant there is no shortage of stories to write on the retail technology beat.
I've written about the acceleration of technology that can help dealerships sell vehicles online, dealers' adoption of those new tools and many consumers' willingness to buy online.
We've explored the concept of omnichannel retailing — technology and processes aimed at providing a seamless buying experience for consumers, whether they shop online, in-store or both — and how technology alone can't create a seamless experience if the dealership hasn't defined the experience it wants to offer.
I've covered public policy initiatives to expand the use of electronic signatures to replace wet ink as well as legislative debates over allowing consumers to buy electric vehicles directly from startup automakers.
We've written about how technology is contributing to the transformation of the franchised dealership model more br…