Carol Broadwell Dietrich has specialized in training, learning and development leadership for more than 30 years. She is the director of training services for DEKRA North America, where she leads all training initiatives for the region.
The company has been busily training technicians on EV safety as the number of those vehicles on the road — and in dealership service bays — grows.
Dietrich spoke with Reporter Mark Elias about the importance of electric vehicle safety training not just for technicians but every dealership employee who may come in contact with them, and how EV training might evolve in the coming years. Here are edited excerpts.
Q: Why do you think it's imperative for employees beyond technicians to have EV safety training?
A: Based on our experience, we know high-voltage training is essential for any employee who may come into contact with or work near an electric vehicle. These include managers, supervisors, office staff and su…