Warren Henry launches tech apprenticeships

As the technician shortage grinds on, more and more dealers are partnering with local entities to fill their own pipelines. The latest: South Florida's Warren Henry Auto Group.

The company, which sells domestic brands as well as luxury imports such as Jaguar, Land Rover, Audi, Bugatti and Lamborghini, has established a service technician apprenticeship program with Miami Dade College. As many as 20 students per semester can be enrolled.

Students accepted into the program get free tuition, health insurance and books. The two-year program, which began this summer, consists of classroom learning followed by real-world experience at a Warren Henry Jaguar-Land Rover store. There, apprentices are paired with mentors while they learn how to work in the service department. They also get a paycheck.

After completing the program, apprentices earn a certificate and are offered a job at one of Warren Henry's six locations. Currently, the group h…

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Dealerships need a plan to turn students into techs

We're hearing a lot about the number of unfilled jobs in the automotive profession. But as a high school vocational teacher — collision repair, specifically — I see a major issue.

There's a gap between the high school exit door and the dealership entry door. In other words, kids come out of a high school program, and there's no continuity on how to enter the work force.

I know that sounds bad, like the high school doesn't prepare them. But I'm talking about, how do you land a job and advance? How do you get to that end game? It's all situational, and it's all attitudinal. A kid coming into the profession has to prove their worth, so to speak. There's no written plan.

My program is very structured. The body shop business wants a student who is trained and has a strong work ethic. I get 16-, 17- and 18-year-olds in my program. And even an 18-year-old can still be working on building a strong work ethic.

They leave a prog…

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Sound bites from fixed ops conversations

"Traditionally, [fixed ops departments have] been tucked away in the back of the dealership and no one wanted to go back in the dank, dark corners. And now it's at the forefront of the operation. The opportunities that are there have presented themselves with supply chain issues for the dealer's vehicles. We look to what we know best and what we've always done. The concept of absorption always existed in fixed ops, and I think now it's just a heightened awareness, a push to really invest in [fixed ops]." -- John Riffe, fixed ops installer, DealerBuilt, on "Fixed Ops Roundtable" podcast, July 25

"Our leadership team is majority female, and a majority of our leaders on the exec team are female — because we simply look at performance and value and they've risen to the top wonderfully well." -- Art Shaw, CEO, RepairPal, on "What the Fixed Ops?!" podcast, July 29

Dealerships' views of mentorships have "changed not just over the last decade, but proba…

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Buick-GMC dealership finds recruiting female workers pays off

When Whitney Yates-Woods took over her family's dealership last year, she noted a disconnect: Many of her customers were women, but most staffers were men.

Yates wanted to be sure all her customers felt comfortable and represented in her store.

"I want quality people, but I think we need to have a more equal playing field," said Yates-Woods, dealer principal at Yates Buick-GMC in Goodyear, Ariz. "It's good for customers to be able to talk to both male and female, not walk into the store and see just a bunch of male salesmen and feel intimidated."

Yates-Woods began recruiting women through social media last year and has hired at least 15 female employees in the past 18 months. Of the 14 managers at Yates Buick-GMC, five are women. Two were recently promoted to leadership roles.

The idea to rely more on social media for hiring came from a woman who already worked for Yates-Woods and wouldn't have become a service adviser if she hadn't responded to…

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Auto industry forecasting is suddenly really tough

TRAVERSE CITY, Mich. — These are challenging times for companies all over the auto industry. But for economists and analysts employed in the dark science of forecasting, the times are just nuts.

"It's gotten much harder to forecast what's going to happen," sighed Jeff Schuster, president of global forecasting for the international firm LMC Automotive. "There's just too much uncertainty out there."

Schuster's sentiment echoed through an industry gathering here this week for the Center for Automotive Research's annual Management Briefing Seminars. Despite the exhilarating outlook for the decade to come, with a tidal wave of electric vehicles and brilliant new technologies in safety and manufacturing, many in the industry are struggling with a lack of clarity in the here and now.

The reasons?

Consumer curiosity and interest in electric vehicles is clearly growing. But automakers simply don't know how many EVs they will be able to sell in the next seve…
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Carvana shifts to cost-cutting mode after losses

After losing nearly $1 billion in the first half of 2022, Carvana Co. will do more to cut expenses in the coming months, including possibly further reducing employee counts at the online used-vehicle retailer.

That direction from company leaders comes after Carvana already worked on cost-cutting in its second quarter, notably announcing in May that it would eliminate 2,500 jobs. Cost reductions are a move financial analysts have been urging for the challenged retailer, especially after its cash burn-heavy first quarter.

Carvana CEO Ernie Garcia said the retailer in the most recent quarter "shifted our priorities for the first time in company history to favor efficiency and cash flow in recognition of the changes to the market and the economic landscape, as well as to enable us to quickly adjust to changes in our industry that had caused our expenses to be out of balance with sales volumes."

Carvana's back-to-back quarterly net losses in the first half o…

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Dana sees profits plunge in Q2

Auto supplier Dana Inc. said net income dropped by nearly 85 percent in the second quarter, reflecting lower operating earnings caused by the unfavorable impact of foreign currency values, a spike in costs and supply chain challenges.

Dana reported net income of $8 million — a drop of $45 million from a year earlier. The company blamed the plunge primarily on inflation, resulting in higher operating costs including labor, energy, transportation and raw materials.

There were some bright spots for the Maumee, Ohio-based axle and transmission producer. Sales increased by about 17 percent to $2.59 billion, and free cash flow rose to $167 million compared with negative cash flow of $13 million in the same period a year earlier.

Electric vehicle product sales, which CEO James Kamsickas said in April will become a top priority, grew by an incremental $59 million.

Light-vehicle product sales climbed 16 percent from 2021 to about $1.03 billion. Commercial …

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Cooper-Standard sees uptick in Q2 revenue, narrows net loss amid improving market conditions

Cooper-Standard Holdings Inc. posted higher revenue and a narrower net loss in the second quarter because of improving global market conditions and easing inflation pressures, the company said in an earnings report Thursday.

The Michigan supplier said revenue increased by nearly 14 percent to $605.9 million from $533.2 million in the second quarter last year. Cooper-Standard, an automotive sealing and fluid delivery parts supplier, said the rise in sales reflected favorable volumes and recoveries in material cost inflation.

"In June, we started to see improvements in overall production volume, and increased benefits from our cost recovery initiatives," CEO Jeff Edwards said in a Friday morning call with investors and analysts. "Combined with our improved operating efficiency and lower fixed cost, the improved volume mix and net pricing enabled us to drive a positive EBITDA margin in cash flow in the last month of the quarter, partially offsetting disappointing …

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Wholesale used-vehicle prices nearly flat between June and July

Wholesale used-vehicle prices exhibited only a tiny decline in July amid a stagnating summer sales season.

Cox Automotive said Friday that wholesale prices fell just 0.1 percent in July compared with June. The Manheim Used Vehicle Value Index — an indicator of used-vehicle market pricing trends — declined to 219.6, down from 219.9 in June but up from 195.2 in July 2021.

Ultimately, wholesale prices remain elevated in 2022 compared with 2021. They were 12.5 percent higher in July than in the year-earlier period. Those numbers are adjusted for mix, mileage and seasonality. On a nonadjusted basis, the index fell 3.2 percent in July from its June level, with prices up 10.2 percent year over year.

Used-retail sales fell 13 percent in July from June, and sales were down 16 percent year-over-year, according to Cox Automotive. Sales in July were down 29 percent compared with 2019 — the "worst comparison" against 2019 since January, according…

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DAILY DRIVE PODCAST: August 5, 2022

Carvana books another big quarterly loss. Toyota tries to make things right for buyers of its new EV. Tesla plans for another assembly plant to keep growing rapidly. EV incentives appear set to pass the Senate, but which will get the benefit? Also: A study finds more dealers speeding up financing with e-commerce tools.

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Cadillac EV borrows from Lyriq but has unique look

DETROIT — Cadillac's electric compact crossover will take styling cues from the Lyriq midsize crossover, but it appears to have a shorter wheelbase and smaller, more upright interior than its larger sibling.

The side profiles and layouts are similar, but there are some scale and design differences, according to spy photos of the compact crossover prototype. It has smaller door openings and windows than the Lyriq, with side mirrors mounted lower on the door, for example.

The compact crossover is one of several Cadillac electric vehicles in the pipeline as the luxury brand converts to an all-electric lineup by 2030. Cadillac, the brand set to lead General Motors' EV transition, will likely have at least eight electric vehicles on sale in the U.S. by the end of 2026.

Cadillac has not confirmed any EVs beyond the Lyriq, on sale now, and the Celestiq, slated to go on sale next year.

The electric compact crossover will replace the XT4, which is expected…

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Can EV tax credit survive Senate, industry objections?

WASHINGTON — After months of pressing Congress for an extension of the electric vehicle tax credit, automakers in July unexpectedly got their wish — and the support of make-or-break vote Sen. Joe Manchin.

But what appeared to be a path forward on EV tax credits at first glance evolved into a last-minute scramble, as automakers and some Senate Democrats sought changes to the provision's strict battery content and assembly rules, which they said could delay vehicle eligibility.

The EV tax credit provision — part of the larger Inflation Reduction Act — was unveiled last month by Manchin and Senate Majority Leader Chuck Schumer, both Democrats, in a breakthrough deal after several failed attempts to move forward on an economic package that would include an extension of the current $7,500 federal EV tax credit.

The Democrats' revamped credit for consumers buying new battery-electric, plug-in hybrid and fuel cell vehicles would eliminate the 200,000-vehicle-…

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