TO THE EDITOR:
Regarding "Illinois dealers lose lawsuit to halt Rivian, Lucid direct sales," autonews.com, Jan. 5: We need to persevere and see this as one battle in a war that can be won. Consider a lawsuit based on what's in the best interest of consumers. Here are some points.
Tesla owners' aftersales experience is inadequate. Dealers provide timely local parts supply. Direct sellers control a pricing monopoly and inflict absurd price increases on preordered vehicles. Dealers work with OEMs to resist excessive MSRPs. Customers can buy from dealers who sell the same car for less, but they can't negotiate prices with direct-selling manufacturers. Franchised dealers are held to a standard of customer care by respective OEMs. We have tens of thousands of customer service representatives versus an algorithm-driven computer. Dealers advocate on customers' behalf against poor judgment by automakers and push for product improvement. Dealers return their profits to comm…