When Todd O'Reilly decided to open a 34,000-square-foot Ford showroom with an 11-acre vehicle lot roughly two years ago, he knew he needed a top-notch security system.
O'Reilly, co-owner and general manager of Gjovik Ford in Plano, Ill., figured a sophisticated system of cameras and alarms was necessary to deter would-be criminals from stealing or damaging products, which became especially vital as inventory grew scarce because of the microchip shortage.
What he didn't realize was that the security system by BTI Communications Group would save him thousands per month simply by keeping his customers honest.
"You'd be surprised how many people say we've scratched their car or dented it, and a lot of times you just don't want to argue," O'Reilly told Automotive News.
Now he doesn't even have to argue — because he has video proof to refute such claims.
"I think we probably save between $3,000 to $4,000 a month in damages that people said we c…