Retail technology giant CDK Global will unload an undisclosed number of its employees onto Genpact, a global business process outsourcer, as part of its continued "fit and focus" strategy to reorganize and boost efficiency. While CDK is acknowledging that some jobs will be eliminated, company officials also said they expect most affected employees will continue working for CDK through Genpact.
CDK CEO Brian MacDonald announced the move in a Feb. 22 email to employees that was obtained by Automotive News and confirmed by CDK. CDK's goal, MacDonald said in the email, is to free up resources to boost customer service, planning and strategic initiatives for the Hoffman Estates, Ill., dealership management system company.
The plan calls for outsourcing most of CDK's enterprise information technology unit, as well as parts of its technology, product, customer, finance and procurement divisions in the coming months to Genpact, according to MacDonald's email. It's unc…