NEW YORK, April 21, 2020 – Assurant, Inc. (NYSE: AIZ), a global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases like automobiles, is now offering free 2-hour online webinars designed to help financial service managers (FSMs) and sales managers improve deal yields and connect with customers. These new courses are offered through Assurant’s Performance Institute – the renowned F&I training platform.
 
“Now more than ever, dealers can’t afford to leave dollars on the table. Profitability begins and ends with your F&I and sales teams,” said Dave Worrall, senior director of global training and development at Assurant Global Automotive. “We want to help dealers navigate through this period of uncertainty and take their F&I and sales department to the next level. Assurant is thrilled to offer a virtual learning experience that will help improve dealers’ financial performance and allow for the convenience of distance learning.”
 
This marks the first time that the Assurant Performance Institute is offering complimentary training workshops to those who aren’t yet clients. Participants in the U.S. can register for two webinar trainings sessions one focused on essential skills for a successful FSM and the other on proper deal structure and desking for sales managers. A brief description of the webinars is listed below. Additional information and registration for Assurant’s webinars are available online.
 
Essential Skills for a Successful FSM
 
Get actionable tips for increasing PVR and attachment rates and learn how to improve primary sales skills while staying current with industry best practices.
 
Webinar topics include:
•    Principles of selling
•    FSM responsibilities
•    Importance of the interview
•    Structure of menu presentation
•    Objection handling
 
Proper Deal Structure and Desking for Sales Managers
 
Develop a deeper understanding of the fundamentals of a successfully constructed deal to reduce transaction times, provide a better customer experience, and create the path maximizing front and backend yield at your dealership.
 
Webinar topics include:  
•         Building value at the front of the deal
•         Assisting customers based on their needs and budget
•         Constructing a deal for both the customer and the dealership
 
“As cost control becomes a critical priority for dealers across the country, we wanted to ensure that we continued to honor our promise to dealers to provide them with customizable and innovative solutions that will help them grow their business,” said Worrall. “We are offering our training free of charge for the first time so dealers can take advantage of this unique opportunity to learn how to improve and maximize opportunities from market-leading instructors.”
 
About Assurant Global Automotive
Assurant, Inc. (NYSE: AIZ) is a leading global solutions provider in the automobile industry for manufacturers, large group and independent dealers, agents, third-party administrators, financial institutions, insurance providers, and vehicle technology companies. Assurant Global Automotive helps drivers protect their vehicles and avoid costly repair. With over 50 years of industry experience, Assurant is trusted by and works with nine of the top ten global automotive manufacturers serving over 48 million consumers in 17 countries. Providing innovative solutions like vehicle service contracts, performance management and training, participation options, ancillary products, guaranteed asset protection, and more, Assurant Global Automotive helps clients grow and thrive.
 
About Assurant
Assurant, Inc. (NYSE: AIZ) is a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases. Anticipating the evolving needs of consumers, Assurant partners with the world’s leading brands to develop innovative products and services and to deliver an enhanced customer experience. A Fortune 500 company with a presence in 21 countries, Assurant offers mobile device solutions; extended service contracts; vehicle protection services; pre-funded funeral insurance; renters insurance and lender-placed homeowners insurance. The Assurant Foundation strengthens communities by supporting charitable partners that help protect where people live and can thrive, connect with local resources, inspire inclusion and prepare leaders of the future.
 
Learn more at assurant.com or on Twitter @AssurantNews.