CDK Global’s 2023 Trendsetter’s Guide to Automotive Retail addresses the known and new challenges dealers face every day. Our report surveyed managers across in all areas of the dealership as well as store leaders to uncover how existing obstacles like inventory and staffing are being treated as well as new ones that weren’t a primary concern last year.
How does the rapid rise in interest rates and the impact on affordability change operations, sales and more at the dealer level?
CDK Global investigated these issues and many others through the lens of the Trendsetter, the ones who are the first to implement change.
The 2023 Trendsetter’s Guide to Automotive Retail uncovers:
- What areas do Trendsetters say they will retain
- The key tactics that produce positive operational and financial outcomes
- Technology’s impact across the dealership
- The challenges that dealers admit they may not be prepared for