With the right online tools, your dealership can get customers to the two-yard line. And your salespeople can get them into the end zone to finalize the deal.
At Temecula Valley Buick GMC, they have perfected this seamless online to in-store handoff. How exactly?
- Providing customers with a detailed, human to human chat interaction.
- Expanding their full retail experience beyond the four walls.
- Using a single process, wherever the customer starts their journey.
They’re competing against the Carvana’s of the world with an experience that allows them to turn chats into signatures; an approach that allows them to retail anywhere.