It’s no secret that by offering your prospective and current customers top-notch service can lead to increased sales. And more importantly, happy customers. To offer your customers top-notch service your Sales Consultants and BD Agents need the proper tools and resources.
Those tools and resources are critical in ensuring their success. Everything from how to effectively reply to an internet lead, techniques on handling in-bound calls, objections, and setting an appointment with the prospective customer.
If your Sales Consultants and BD Agents do not have these tools and resources it makes it that much harder to book an appointment and have the opportunity to sell the vehicle at your dealership.
Here are the top three benefits of Active Coaching:
- Effectively handling Internet leads and inbound calls
- Handle customer objections with confidence
- Increase your set and show rates
Learn more about how Active Coaching can benefit your dealership!