Attendee Registration   8 a.m.-6 p.m. Women Driving Auto Retail Brunch (optional ticketed event) Ballroom D 9 a.m.-11:30 a.m. Meet NADA: Show Orientation   10:30 a.m.-noon 2023 Digital Update – Regulatory and Compliance Issues That Dealer Technology Vendors and OEMs Need to Know D163 11 a.m.-noon Super Session, The Future of Automotive Retail Roundtable   12:15 p.m.-2 p.m. Are You A Champion of Inclusion? D168 1 p.m.-2 p.m. Coach Service Team to Convert Sales Calls Like a Boss C142 1 p.m.-2 p.m. Cutting Vendor Expenses D164 1 p.m.-2 p.m. Federal Regulatory Update for Car Dealers D170 1 p.m.-2 p.m. Growth Hacking Your Dealership C146 1 p.m.-2 p.m. How 20 Group Dealers Manage Digital Marketing D163 1 p.m.-2 p.m. Preparing for the “Cookieless” Future D174 1 p.m.-2 p.m. Service Lane Stars: Aligning for Top Reviews C145 1 p.m.-2 p.m. Solve Your Technician Shortage D167 1 p.m.-2 p.m. Staff Your Online Showroom or Lose Sales C141 1 p.m.-2 p.m. The Future of the Automotive Technician D161 1 p.m.-2 p.m. What’s In Your Digital Blind Spot? C147 1 p.m.-2 p.m. Windshield or Rearview Mirror? How Do You Manage Used Cars? D175 1 p.m.-2 p.m. Collision Center: A Crash Course D168 2:30 p.m.-3:30 p.m. Effective Recon for Retail and Wholesale Markets D163 2:30 p.m.-3:30 p.m. Employee Retention Equals Customer Retention D175 2:30 p.m.-3:30 p.m. Evaluating Your Paid Search Account D164 2:30 p.m.-3:30 p.m. Evolving Your Service BDC for 2023 and Beyond D174 2:30 p.m.-3:30 p.m. Failure to Launch: Onboarding for Success C141 2:30 p.m.-3:30 p.m. Getting Into the Business of Electricity D167 2:30 p.m.-3:30 p.m. Improving Facility Environmental Impact C142 2:30 p.m.-3:30 p.m. Swinging for the Fences – Safely D161 2:30 p.m.-3:30 p.m. The Compelling Case for Coaching D170 2:30 p.m.-3:30 p.m. The Servant-leading F&I Professional C155 2:30 p.m.-3:30 p.m. Viral Video Strategies to get Customers to React C147 2:30 p.m.-3:30 p.m. Attract and Retain a Diverse Team C155 4 p.m.-5 p.m. Build Great Teams Across Generations D164 4 p.m.-5 p.m. Drive Fixed Operations Growth With Google Business Profiles D175 4 p.m.-5 p.m. Explore Hot Tax Topics With Industry Experts D163 4 p.m.-5 p.m. Get Ready for Google Analytics v4 (GA4) C141 4 p.m.-5 p.m. Key Insights Into EV Markets and Buyers D161 4 p.m.-5 p.m. Preparing for the Cloud-Based Future D174 4 p.m.-5 p.m. Putting Common Sense Back Into Your Used-Car Department C147 4 p.m.-5 p.m. Reaching Cord Cutters With OTT D170 4 p.m.-5 p.m. The Age of Acquisitions: Leading Through Transitions D167 4 p.m.-5 p.m. The Hidden Profit in Your BDC C146 4 p.m.-5 p.m. The Role of Auto Insurance in the Fully Digital Dealership C142 4 p.m.-5 p.m. Distinguished Speaker Series, featuring Nav Bhatia   2:30 p.m.-3:30 p.m. Concurrent Workshops and Exchange Sessions   4 p.m.-5 p.m. NADA Show Roundup at Gilley’s (optional ticketed event)   7 p.m.-10 p.m.